Martlines believes in hassle-free shopping experiences, so we offer a generous 3-day return policy on most new, unopened items if there's any error on our part. We understand that receiving an incorrect or defective item can be frustrating, and we're here to make it right for you.

When you initiate a return, we aim to process your refund swiftly, typically within four weeks. This includes the time it takes for your return package to reach us (about 5 to 10 business days), our internal processing time (around 3 to 5 business days), and your bank's processing time for the refund (approximately 5 to 10 business days). Rest assured, we strive to expedite this process whenever possible, often resulting in quicker refunds.

Shipping is a breeze with Martlines. We ship to virtually any address in Nigeria, making it convenient for you to receive your orders wherever you are. Our shipping estimates are based on the availability of your items and the shipping options you choose. Plus, to make things transparent, our shipping rates are determined by weight or size, clearly indicated on each item's detail page.

At Martlines, we're committed to providing you with a seamless and enjoyable shopping experience from start to finish.